Our approach brings together the latest tools, methods, strategies, and practices to help our
clients achieve and win their mission and goals.
The D5 Analysis process is used to identify and learn the company’s core strengths, attributes,
and best practices so that they can be leveraged to broaden impact and return. Additionally,
the D5 Analysis is designed to uncover blind spots, disengagement, lack of alignment and
support, and uncover gaps in productivity, performance, and bottom-line profits.
It follows a structured step by step approach to shaping the best real picture of behavior,
conduct, and performance. Our process seeks to identify the gap between current people,
behavioral, and environmental conditions to what is needed for the company to achieve its
long-term goals and mission.
LOOKING AT THE 5 CRITICAL ATTRIBUTES

SALES
• Mapping the Customer Journey
• Content Consistency
• Company Compliance
• Brand Management
• Accountability

MARKETING
• Digital Channels
• Print Channel
• Brand Reputation
• Company Engagement
• Content Consistency

OPERATIONS
• Service Expectations
• Employee Engagement
• Cultural Alignment
• Measures & Motivation
• Tools & Technology

ANALYTICS
• Efficiency Analysis
• KPI’s
• Company Surveys

PROCESS & SYSTEMS
• Talent Recruitment
• Leadership Development
• Company Communication
• Products & Service
• Revenue Recapture